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Jabong.com, a multibrand retail online store is to me one of the most user-friendly sites to date. Although products that you will find on this site are for a man  with a small budget, the products that you will get are of the highest quality. Packing and shipping that I will rate the best, jabong.com scores an easy 4 out of 5 in my user ratings.

All you read in this blog is a true and honest opinion.

Jabong.com is an online megastore of products ranging from clothing apparel, to jewellery, to sports goods and to fragrances. There are many sections to explore and multiple brands to choose. Items on Jabong.com rate at the highest quality coming from well-known brands.

User friendliness

Jabong.com to me rates as the most user-friendly site there is on the Indian online store scene. It seems to have put the best use of technology to present a clean and more functional UI experience.

The categories for each products are well-defined, and the filters to each category are easy to find and use. Options to sort the product list are a plenty. You don’t have to click-through to see items on the next page, as it loads the next list as you hit the bottom of the page. The price of the product is emphasized, and without having to click-through to the product page, you know if it costs anything for shipping.

All products on jabong.com are free shipping? I haven’t for once seen a product that has shipping costs attached. The quick view mode of each product allows you to read basic information of the product without having to go to another page. The Quickview provides 4 images that the user can see related to the product.

A clean simple white background UI is what keeps the user attracted in search for a better item. Well done Jabong developers in building the user friendliness.

Range & Pricing

You will find everything that you need from an online mega-store  Actually the electronic section is missing. I wonder if it is because of the quality of electronic products. A study suggests that users return electronic products more in the 30 day guarantee period than any other kind of products. Whatever the case is, Jabong lacks on this aspect. I would have liked to see basic electronics available like memory cards, pendrives etc if not for the full range of cameras, mobiles, and the latest TV’s.

Pricing is a bit steep, but given the brands that are on offer, it makes 100 percent sense behind the pricing. Jabong has however kept people with smaller wallets in mind, and offer at least 8-10 items that are on the lower range. There is no compromise on quality despite the low-cost.


As discussed earlier, most products seem to ship for free anywhere in India. The package that I had ordered arrived in less than three days. Yes, I booked my item on Friday evening, and received the package on Sunday afternoon. That’s right, their shipping team works on Sunday too.

Almost immediately after the booking, you receive an sms. Few hours later  you receive a SMS of the product booked with a courier service, and its AWB number. A day later you receive an SMS of the product having arrived in your city, and hours later the door bell rings. I was amazed with the speed of which the product had arrived. I hope this is not just a one-off incident. The packaging was nicely done, no complaints on that.

Customer care

The experience with my shopping was good, and therefore i did not need them. I however rate any site stars based on how easy it is to find their customer service numbers. You know most companies put it in backgrounds with small text. On Jabong, it is right at the top of the page. I assume that they respond faster and to the highest level of satisfaction.

Other benefits include a 30 day return policy. Cash on Delivery. Account login to help you track previous orders and an interactive clean cart.


4 out of 5.

It was a wonderful experience. I was satisfied enough to call it one of the most user-friendly sites on the Indian scene, but I believe that I may need to purchase a few more items to review this with a 100 % satisfaction. For now, Jabong.com is my choice of site for any apparel goods.


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  1. Kevin Francis
    October 8, 2012 at 11:29 am

    Shipping is the absolute best part about jabong.com.They are really really fast.

  2. mark
    October 8, 2012 at 12:04 pm

    Jabong has great product and also provide the coupon , sales offer.Rely great

  3. Rohan
    October 8, 2012 at 2:12 pm

    Nice Review

  4. Tanya Agarwal
    October 9, 2012 at 12:20 pm

    Well i find their return policy also pretty great.I mean we can confidently go ahead and buy anything from Jabong knowing that we can return it whenever we want.

    October 9, 2012 at 3:33 pm

    Jabong has really worked on its services

  6. Shalini Bose
    October 10, 2012 at 1:43 pm

    On the whole Jabong is just the best.

  7. mark john
    October 10, 2012 at 4:09 pm

    I like jabong offers

  8. Mitali
    October 10, 2012 at 5:39 pm

    Nice post!!!!

  9. Tanya Agarwal
    October 11, 2012 at 12:47 pm

    Jabong’s shipping is awesome,I always get my product on the same day.

  10. October 11, 2012 at 3:04 pm

    I like Jabong shopping

  11. Rossy
    October 11, 2012 at 5:29 pm

    Jabong is a nice site to shop

  12. Larrisa vaz
    October 16, 2012 at 2:06 pm

    hey thats a nice review

  13. jenny
    October 16, 2012 at 2:56 pm

    I like Jabong shopping.The packaging does look impressive 🙂 i like it rely

  14. Soni Kumari Singh
    October 27, 2012 at 8:16 am

    jabong is best…..loving it.

  15. Sweta Pandya
    October 29, 2012 at 2:55 pm

    Wasnt aware jabong has such happy customers

  16. steev
    October 29, 2012 at 3:55 pm

    the shopping experience was a good one ..

  17. SATHIK J H
    November 1, 2012 at 12:33 pm

    First of all thank you Jabong – It is superfast. I placed order and next day I got the item received in my hands!! I’m greatly satisfied.

  18. salsha
    November 1, 2012 at 4:49 pm

    Jabong has a spectacular range of stylish. I am a regular customer of jabong.com and i must say that till now their services are more than expected 🙂

  19. karan
    November 5, 2012 at 2:42 pm

    Jabong.com is the most convenient online shopping website. Best collection of clothes and accessories among all the other shopping sites. Shipped and received in not more than 2 days. Will recommend.

  20. Rahul Kumar
    November 5, 2012 at 6:36 pm

    Cool site to shop

  21. rahul
    November 9, 2012 at 3:22 pm

    shoping with jabong is much better than other..becoz it takes less time for delivery.. but it take some extra charges i think its shipping charges …so plz provide free shipping.

  22. Bindu Sastry
    November 9, 2012 at 4:01 pm

    Well i would like to give a try to this website now

  23. Ramya Pradhan
    November 22, 2012 at 1:15 pm

    I found jabong delivery most impressive and product quality is good

  24. Rohan
    December 5, 2012 at 2:36 pm

    Good to c that online shopping in india has come too far from just booking tickets and social networking.

  25. Vipin
    December 12, 2012 at 3:52 pm

    Pretty old post but still active nice

  26. Kem
    December 17, 2012 at 12:57 pm

    Jabong has recently become a trend setter in online world.

  27. Anuja
    December 17, 2012 at 4:21 pm

    Nice customer Service

  28. Charu
    December 21, 2012 at 4:31 pm

    Jabong.com is really putting efforts to emerge as an ecommerce leader in india

  29. parul
    December 21, 2012 at 4:50 pm


  30. Koel
    December 24, 2012 at 12:23 pm

    jabong is also offering hyundai brio and ipads these days

  31. suman
    December 24, 2012 at 4:37 pm

    i had a great experience of shopping at jabong.  the collection is good and the delivery is fast. what i would recommend is that every item should be packed in the brands own package .this would make the experience more awesome.

  32. rupak
    December 26, 2012 at 3:13 pm

    I am extremely impressed  by the service offered by Jabong. In terms of collection of items, may be you can try to include more, but then as far as placing the order, tracking the status of the order and delivery time your work is highly appreciated.  Thanks, Anoop

  33. Rajeev
    December 28, 2012 at 12:54 pm

    love their pandoo viral video something new to see in indian online industry

  34. Ankur
    December 28, 2012 at 3:01 pm

    nice shipping

  35. neha
    January 4, 2013 at 4:53 pm

    all products are very nice at jabong

  36. Satya
    January 7, 2013 at 1:52 pm

    It was a great experience with jabong. I felt it reliable & professional. The quality of the product was V Good as envisaged from the website.

  37. aman
    January 7, 2013 at 2:42 pm

    I have very good experience with Jabong. The product was good and I the deal price was awesome. Also the packaging was perfect with a superfast delivery.

  38. Amita
    January 15, 2013 at 12:17 pm

    Shopping experience on Jabong is a good experience,

  39. Jagan
    January 28, 2013 at 12:40 pm

    jabong is still growing

  40. sonu
    January 28, 2013 at 4:18 pm

    Nice Shipping

  41. February 2, 2013 at 12:15 pm

    I drop a leave a response when I appreciate a post on a site or if I have something to valuable to contribute
    to the discussion. Usually it’s triggered by the fire communicated in the post I read. And after this post Jabong.com My Ways of expressing Myself… I was moved enough to post a thought 🙂 I actually do have 2 questions for you if it’s okay.
    Could it be simply me or do a few of the comments come across as if they are left by brain dead visitors?
    😛 And, if you are writing on additional places,
    I’d like to follow you. Could you make a list every one of your communal pages like your Facebook page, twitter feed, or linkedin profile?

  42. Balaji
    February 28, 2013 at 9:24 pm

    The collection available in Jabong is very good, i am satisfied with the shopping done on Jabong & am very happy about it.

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